Total Wireless Data Breach – Investigated by Federman & Sherwood
January 13, 2026– Federman & Sherwood is investigating a data breach involving Total Wireless, following a notification filed with the Maine Attorney General.
According to the notification, the incident stemmed from a cybersecurity breach at Veriff, an identity verification service provider used by Total Wireless in connection with certain promotions. Veriff reported that an unauthorized party obtained personal information from its systems and provided impacted individual details to Total Wireless on December 10, 2025. Total Wireless indicated that its own systems were not affected by the incident.
The information potentially involved includes images of government-issued identification documents used for identity verification, as well as associated personal information such as mailing addresses and dates of birth. Total Wireless reported that affected individuals were notified and offered complimentary identity protection and credit monitoring services for one year.
Federman & Sherwood is investigating whether appropriate vendor oversight and data protection measures were in place, whether reasonable safeguards were implemented to protect sensitive personal information, and whether individuals impacted by the incident may have legal claims.
The compromised information may have included:
- Full name
- Social Security number
- Passport number
- Date of birth
- Address
- Other sensitive information
What is Total Wireless?
Total Wireless (now often called Total by Verizon) is a popular no-contract, prepaid mobile service that runs on Verizon’s network, offering budget-friendly plans with unlimited talk, text, and varying amounts of high-speed data.
Individuals who received a data breach notification letter or believe they may have been affected are encouraged to contact Federman & Sherwood to learn more about their rights. The firm can be reached toll-free at 1-800-237-1277 or by email at info@federmanlaw.com.