TELUS International AI, Inc. d/b/a TELUS Digital Data Breach – Investigated by Federman & Sherwood
August 4, 2026 – Federman & Sherwood, a national consumer protection law firm, is investigating the TELUS International AI, Inc. d/b/a TELUS Digital data breach following a notification filed with the Texas Attorney General.
According to the filing, the TELUS International AI, Inc. d/b/a TELUS Digital data breach affected approximately 625 Texas residents, with additional individuals potentially affected nationwide. The information potentially exposed includes names, addresses, Social Security numbers, government-issued identification numbers, and other personal information. Affected individuals were notified by U.S. Mail.
The exposure of Social Security numbers together with government-issued identification numbers may significantly increase the risk of identity theft, tax fraud, financial fraud, and other forms of misuse.
Federman & Sherwood is investigating whether TELUS International AI, Inc. d/b/a TELUS Digital implemented reasonable cybersecurity safeguards to protect sensitive personal information and whether additional security measures could have prevented this incident.
Companies that process customer and workforce information are responsible for maintaining appropriate safeguards to protect sensitive personal information from unauthorized access.
The potentially compromised information may include:
- Names
- Social Security numbers
- Addresses
- Government-issued identification numbers
- Other sensitive information
What is TELUS International AI, Inc. d/b/a TELUS?
TELUS International AI, Inc. (now operating as part of TELUS Digital) provides AI data solutions, customer experience management, and digital IT services.
Individuals affected by the TELUS International AI, Inc. d/b/a TELUS Digital data breach may have legal rights and are encouraged to contact Federman & Sherwood to learn more about their options.
Phone: 1-800-237-1277 | Email: info@federmanlaw.com