Medical Express Ambulance Inc. (MedEx Ambulance or MedEx) Data Breach – Investigated by Federman & Sherwood
Oklahoma City, Oklahoma (April 17, 2025) – On March 18, 2024, MedEx experienced a network disruption that affected the functionality and accessibility of certain systems. Upon identifying the issue, MedEx immediately disconnected network access and engaged a specialized third-party cybersecurity firm, along with internal IT personnel, to help secure the environment and conduct a thorough forensic investigation into the incident’s nature and scope. The investigation concluded that personal information may have been accessed or acquired by a threat actor.
In response to these findings, MedEx initiated a detailed analysis of the compromised data to determine whether it included any sensitive personal information (PII) or protected health information (PHI). A third-party vendor was brought in to support the review process. Due to the complexity and volume of the data, the analysis required several phases of both automated and manual review. On March 3, 2025, MedEx retained a third-party notification vendor to assist with mailing notifications, operating a call center, and providing identity theft protection services. MedEx then worked to verify patient information and mailing addresses. The final list of individuals to be notified was completed on March 19, 2025.
Federman & Sherwood is currently conducting a thorough investigation into the data breach to assess its full extent, including whether additional information may have been compromised and the overall impact of the incident. The firm strongly advises all affected individuals and organizations to remain alert and take proactive measures to protect their personal, medical, and financial information.
The type of information potentially exposed includes:
- Name
- Social Security number
- Date of birth
- Contact information (phone number, email, address)
- Driver’s license information
- Passport information
- Financial information
- Medical information
- Other sensitive information
What is Medical Express Ambulance Inc. (MedEx)?
Medical Express Ambulance Inc. D/B/A MedEx Ambulance (MedEx) is an ambulance service provider based in Illinois, offering a variety of medical transport services, including basic and advanced life support, critical care, and various specialty transports. They have a large fleet of over 80 ambulances and employ over 200 individuals.
If you have received a data breach notification and would like to better understand its potential impact, explore your legal rights, or consider joining related legal action, Federman & Sherwood is available to help. The firm is actively investigating the incident and reviewing possible claims for individuals whose personal or financial information may have been affected.
To speak with a member of our legal team or to request more information, please contact us by email at info@federmanlaw.com or visit our website at www.federmanlaw.com.
We are committed to helping affected individuals seek justice and accountability.
FEDERMAN & SHERWOOD
(405) 235-1560