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ConnectOnCall Data Incident Class Action Settlement

August 28, 2026 – A proposed $4.95 million class action settlement has been reached in the United States District Court for the Eastern District of New York resolving claims arising from a 2024 cybersecurity incident involving the ConnectOnCall Platform, an after-hours on-call answering service used by healthcare providers.

The lawsuit, styled In re ConnectOnCall.com Data Breach Litigation, Case No. 2:24-cv-08790, alleges that an unknown threat actor gained access to the ConnectOnCall Platform between February 16, 2024, and May 12, 2024, and exfiltrated data, including certain provider-patient communications. ConnectOnCall.com, LLC and Phreesia, Inc. deny wrongdoing or liability, and the Court has not made any determination that either defendant violated the law.

The settlement class generally consists of living individuals residing in the United States whose private information may have been impacted by the data incident.

Under the proposed settlement, a $4,950,000 Settlement Fund will be established. Eligible class members may claim two years of Dark Web and Medical Data Monitoring, including medical identity monitoring, real-time alerts, and up to $1 million in medical identity theft insurance. Class members may also submit claims for up to $5,000 in documented losses attributable to the incident or, alternatively, claim a cash payment of up to $75, subject to the terms of the settlement.

The deadline to object to or request exclusion from the settlement is October 19, 2026, and the deadline to submit a claim is November 2, 2026. The Court has scheduled a Final Approval Hearing for November 17, 2026, at 10:00 a.m. Eastern Time.

Additional information regarding the settlement, including claim forms and important deadlines, is available on the ConnectOnCall settlement website.